Agenda At a Glance




Sunday, March 10, 2019

3:00 pm – 5:00 pm


Optional Outdoor Adventure

Arriving early? Take advantage of an optional outdoor adventure. Test your back country skills with a guided snowshoeing tour of beautiful Tabernash, Colorado, followed by hot chocolate at Heck’s Tavern.


6:00 pm – 8:00 pm


Welcome Dinner

Join us for drinks and dinner at Volario’s Ristorante.

Monday, March 11, 2019

8:00 am – 10:00 am

Morning Stretch – Welcome to a Different Kind of Workshop

Continental Breakfast & Mental Pushups

Keynote – Jeff Klem

Conquering Fears with Adrenaline

What is an experiential activity? Imagine fly-fishing, a hut-to-hut trip, ice climbing, or motorcycle touring with your colleagues in the name of personal and professional development. How can adventure fit into your life and your organization to make you a focused marketer?

Read more about Jeff…

10:00 am – 12:00pm

Circuit Training

Small Group Consultation

We’ll split into two groups and take turns walking through database and all the other so-called soft marketing. These sessions will uncover what you’ll need to concentrate on in the next 30-90 days of your plan.

12:00 pm – 1:00 pm

Working Lunch

When we said “boot camp,” we meant it!
Devil’s Thumb General Manager Dan Abrashoff joins us for a lunchtime discussion. Devil’s Thumb Ranch (DTR) boasts unique boutique features many resorts are investigating. To thrive using sustainable practices, DTR uses geothermal heating, solar panels, and compact florescent light bulbs throughout the property. Farm-to-table dining reaches beyond the herb farm to the working ranch that surrounds the resort to supply fine dining with its own grass fed cattle. During this working lunch, you’ll learn how you can change your operations by thinking beyond the norm.


1:00 pm – 3:00 pm

Database Pushups

Your database may be one of the toughest things to understand and set correctly. Get ready to sweat the numbers.

30-60-90-365 Planning

3:00 pm – 5:00 pm

Mindful Fitness

Moving the needle…increasing market share… These are ideas that float around in all of our operations. To understand competition, we must understand the underlying forces and the structure of the industry. In this session, Joshua LeDuff will walk you through a path to strategic thinking.

30-60-90-365 Planning

5:30 pm

Cool Down

Group Dinner – Hernando’s Pizza Pub – “Life’s too short to eat bad pizza.”
Followed by a private whiskey tasting at Idlewild Spirits Distillery.

Tuesday, March 12, 2019

8:00 am – 9:00 am

Morning Stretch

Continental Breakfast

9:00 am – 11:00 am

Brand Vinyasa

Thinking of our brands as more than logos, can increase the value of our businesses by creating trust, improving recognition, delivering a clear message and motivating buyers. We’ll review your brands and provide a roadmap to thinking or your brand AS your business.

Special guest Joshua LeDuff

30-60-90-365 Planning

11:30 am – 12:30 pm

Becoming Your Own Personal Trainer

Learning How to Learn

How do you learn? How do you absorb new information? When a new series of reports flood your inbox, do you phone a friend? Do you read until your eyes bleed? Or do you deconstruct into information you can now work with? Darcee Kissler will help you identify the best path to greater learning efficiency. And then, she will help you learn to adapt your teaching styles to better engage employees.

12:30 pm – 1:30 pm

Working Lunch

Winter Park Resort President and COO Sky Foulkes joins us to discuss the challenges we all face. Preparing for a change in ownership? Assessing the next round of capital reinvestment? Managing a seasonal workforce? Promoting a destination property with outlets you don’t own? Sky will join us for a lunchtime discussion to field everyday challenges you both face.

2:00 pm – 4:00 pm

Cross Training

“Innovation is often the act of taking something that worked over there and using it here.” — Seth Godin

We’ll look outside of the casino industry to explore best practices. How do they look at their market opportunities? What are they doing that we can copy?

Special Guest Trainers:
Eric Brenner
Len Herstein

4:00 pm – 5:00 pm

Group Training

Where do we go next? Roundtable discussions of the next 30 days.

6:00 pm – 8:00 pm

Celebrate Your Completion of Boot Camp

Graduation celebration at Devil’s Thumb Ranch House Restaurant & Saloon, followed by stargazing and s’mores at Heck’s Tavern.

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