by Julia Carcamo | Jan 10, 2024 | Training
The journey from a novice to a seasoned professional is filled with unique challenges and learning opportunities. This might be particularly true in an industry like the casino with its myriad of terminology and constant change. This is where the power of mentorship...
by Julia Carcamo | Dec 6, 2023 | Training
In any industry, customer retention is a pivotal factor for success. It is no different for the casino industry. It may be even more critical. The thrill of the game and the allure of entertainment might draw guests in, but the quality of their experiences will keep...
by Julia Carcamo | Oct 4, 2023 | Training
For casino operators, staying ahead of the curve is synonymous with a well-trained, adept marketing team. The brilliance behind a successful (and growing) casino lies not just in its glittering lights or loose slot machines but in the strategic minds that consistently...
by Julia Carcamo | Sep 21, 2023 | Training
The casino industry is a riveting tale of change; with its rich tapestry of glitz, glamour, and thrill, the industry has seen a marked evolution in its offerings and marketing methodologies, from the allure of the Rat Pack to the draw of social influencers. In the...
by Julia Carcamo | Aug 9, 2023 | Training
When juggling HR, operations, marketing, and customers at your casino, it is easy to assume that the best training for your marketing team could cost you your last chip. But fret not! As the saying goes, sometimes the best things in life are… affordable! So, put...
by Julia Carcamo | Jul 26, 2023 | Training
Marketing training for new hires is essential to ensuring a branded experience that can lead to the success and longevity of your casino. Along with paperwork and tours, adding marketing training equips new hires with the knowledge and skills necessary to navigate the...
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